Your Business

How you respond when things go wrong—and you’re to blame, not the patient—can make the world of difference to the outcome. By John Burfitt There’s...

Beaconsfield Dental has won multiple awards for their industry-leading commitment to sustainability, but principals Dr Robert Panjkov and his wife Lisa are not stopping...

A very early adopter of Invisalign, Dr Grant Duncan of The Straight Smile Centre in Adelaide is always on the lookout for cutting-edge technology....

There is a huge cost whenever an associate dentist leaves a practice—and that cost is not just financial. So how do you prevent associates...

When it comes to managing a digital marketing plan for your practice, many dentists admit that they don't know how to attract customers by...

Choosing the right name for your practice is a decision that will impact on your business for years to come. By Frank Leggett For many...

It’s a mistake to think your client base only comes from your local area. One way to expand your reach is to market your...

Working a four-day week has become a lot more common in the corporate world so does that mean it is a viable option in...

A valuable offering or a waste of space? Practitioners have differing views on the true value of handing out dental samples to patients, so...

It may be the season to be jolly, but the Christmas period is also the busiest time of year in dentistry—and potentially the most...

The smart use of patient payment plans can help the cashflow of dental practices while also ensuring that client care stays top of mind....

Patients cancelling at the last minute can have a direct impact on the profitability of your practice. Here's how to handle dental appointment cancellations....