patient expectations Archives - Bite Magazine

Why it pays not to keep your patients waiting

Editor — Sun, 13 Jul 2025 23:46:38 +0000

Running late isn’t just frustrating for patients—it can damage trust and loyalty, which why an effective schedule is essential for an ideal patient experience. By Angela Tufvesson Ten minutes. That’s the maximum amount of time patients should typically wait for a scheduled dental appointment, says Dr Toni Surace, managing director of Momentum Management and principal […]

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Growing your dental practice

Editor — Sun, 23 Oct 2022 22:59:50 +0000

It’s exciting watching your practice grow but it does demand some vigilance from you and not just leaving the process of expansion to chance. By John Burfitt Sometimes it happens as part of a bigger business plan, other times it’s the natural result of an increase in demand from patients. Either way, a growing practice […]

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Managing patients’ expectations

Editor — Mon, 11 May 2020 01:00:59 +0000

The job of managing patients’ sometimes unrealistic expectations, whether of digital consultations or orthodontic and cosmetic procedures, is easy when you know how. Nicole Azzopardi reports Dr Rhonda Coyne is used to last-minute appointment changes and contingency plans. Having spent more than 20 years building her orthodontic practice in Far North Queensland, she’s dealt with […]

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