Dental practice protocols

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Estimated reading time: 5 minutes Ensuring the entire team is following the same protocols, and not going off in different directions, is essential for practice...

Extended opening hours—a good idea or not?

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Estimated reading time: 5 minutes Extended hours appeal to many clients but early mornings, evenings and weekends increase your operating cost. So, how do you...

The Mutzelburg brothers: two of a kind

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Estimated reading time: 5 minutes Kurt is a savvy businessman. Paul is an adventurer and pilot. Yet the Mutzelburg brothers successfully work together as dentists,...

Protecting personal devices used in healthcare from cyber attacks

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Estimated reading time: 5 minutes With more personal devices being used at work, cyber experts are urging safeguards be put in place to prevent the...

Onboarding for new dental graduates

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Estimated reading time: 5 minutes An effective onboarding program for new graduates entering the profession can make all the difference to achieving success for everyone...

Knowing when it’s time to move on from your job

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Estimated reading time: 5 minutes Knowing when it’s time to move on from your job can be one of your toughest—and most important—career decisions. By...

Business networking

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Estimated reading time: 5 minutes Business networking shouldn’t be like pulling teeth. The real value of good networking lies in building the collaborative relationships that...

When patients don’t pay

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Estimated reading time: 5 minutes Unpaid bills can be the bane of a dental practice’s cashflow. Setting clear expectations around treatment costs and offering payment...

Luring the best candidates to your dental practice

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Employers are offering increasingly attractive employment packages to lure the best candidates in today’s highly competitive job market. By Cameron Cooper It’s no secret there...

Striking the right tone in online self-promotion

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Estimated reading time: 1 minute To others in the dental profession, online self-promotion can run the risk of coming across more as grandstanding than effective...

Why your dental receptionist can make or break you

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Estimated reading time: 5 minutes Fail to train and support your receptionists and you’ll put your bottom line at risk. But get it right and...

Occupational pain in the dental profession

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Estimated reading time: 5 minutes Aches, pains, sore necks and bad backs are common complaints of suffering dentists. What can be done to prevent or...