Your Business Archives - Bite Magazine https://www.bitemagazine.com.au/category/your-business/ Independent dental news, views and reviews Sun, 21 Sep 2025 23:36:46 +0000 en-AU hourly 1 On top of the world https://www.bitemagazine.com.au/on-top-of-the-world/ https://www.bitemagazine.com.au/on-top-of-the-world/#respond Sun, 21 Sep 2025 23:36:21 +0000 https://www.bitemagazine.com.au/?p=41274 Dr Stephen Liew and Samantha Cheetham, two Australians currently in key global leadership roles, admit they don’t want to waste a moment of this opportunity. By John Burfitt History was made in September 2024 when two prominent Australians were appointed to important global dental leadership roles. Dr Stephen Liew was elected as speaker and chair […]

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]]> https://www.bitemagazine.com.au/on-top-of-the-world/feed/ 0 What does a dentist need to do to get ready for practice growth? https://www.bitemagazine.com.au/what-does-a-dentist-need-to-do-to-get-ready-for-practice-growth/ https://www.bitemagazine.com.au/what-does-a-dentist-need-to-do-to-get-ready-for-practice-growth/#respond Mon, 15 Sep 2025 00:23:03 +0000 https://www.bitemagazine.com.au/?p=41278 What does a dentist need to do to get ready for practice growth? The experts agree it’s all a matter of timing and taking care of the details. By Josh Jennings Taking on more staff, more chairs, and even more dental practices sounds like a lucrative business move. In theory. In practice, however, there’s a […]

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]]> https://www.bitemagazine.com.au/what-does-a-dentist-need-to-do-to-get-ready-for-practice-growth/feed/ 0 How dental practice staff can become a practice’s greatest promoters https://www.bitemagazine.com.au/how-dental-practice-can-become-a-practices-greatest-promoters/ https://www.bitemagazine.com.au/how-dental-practice-can-become-a-practices-greatest-promoters/#respond Sun, 07 Sep 2025 16:28:44 +0000 https://www.bitemagazine.com.au/?p=41282 Dental practice employees who feel connected, valued and inspired can become a practice’s greatest promoters—and that all comes down to the team culture. By Cameron Cooper It’s often said the greatest asset of any business is its employees, and to underestimate their potential to help grow the practice by the way they talk about it—both […]

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]]> https://www.bitemagazine.com.au/how-dental-practice-can-become-a-practices-greatest-promoters/feed/ 0 Dental business directory listings https://www.bitemagazine.com.au/dental-business-directory-listings/ https://www.bitemagazine.com.au/dental-business-directory-listings/#respond Tue, 26 Aug 2025 01:09:16 +0000 https://www.bitemagazine.com.au/?p=41166 With search engines adding automatic directory listings for health practitioners, some dentists may unknowingly be breaching industry advertising rules. Here’s what you need to know. By Lynne Testoni The internet can be a confusing, constantly evolving space. With algorithms regularly changing, continual software updates, and the growing use of AI in many business settings, it […]

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]]> https://www.bitemagazine.com.au/dental-business-directory-listings/feed/ 0 Side by side https://www.bitemagazine.com.au/side-by-side/ https://www.bitemagazine.com.au/side-by-side/#respond Mon, 25 Aug 2025 00:09:11 +0000 https://www.bitemagazine.com.au/?p=41158 A shared passion for everything dental saw two friends start a consultancy business that helps practices thrive. By Frank Leggett Julie Parker and Ameena Basile run Dental Business Mastery, one of Australia’s leading dental business coaching and training companies. They share similar backgrounds, starting their careers as dental assistants, then moving on to become receptionists […]

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]]> https://www.bitemagazine.com.au/side-by-side/feed/ 0 Hearing loss in the dental profession https://www.bitemagazine.com.au/hearing-loss-in-the-dental-profession/ https://www.bitemagazine.com.au/hearing-loss-in-the-dental-profession/#respond Sun, 10 Aug 2025 23:32:36 +0000 https://www.bitemagazine.com.au/?p=41169 Among dental professionals, hearing loss has been identified as a common condition that needs to be addressed early. By Kerryn Ramsey It is an unfortunate fact that dental professionals are at risk of damaged hearing. A 2023 study from Oxford University found that approximately 82 per cent of dentists and oral health specialists suffer from […]

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]]> https://www.bitemagazine.com.au/hearing-loss-in-the-dental-profession/feed/ 0 Automating patient feedback https://www.bitemagazine.com.au/automating-patient-feedback/ https://www.bitemagazine.com.au/automating-patient-feedback/#respond Tue, 22 Jul 2025 00:47:55 +0000 https://www.bitemagazine.com.au/?p=40972 Most dental practices understand the importance of patient feedback. Now an option to automate the process promises to help them build the online reputation they deserve. By Tracey Porter Authentic recommendations are the holy grail of any successful dental business. They can help monitor, maintain and strengthen public perception of your brand, assist to solidify […]

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]]> https://www.bitemagazine.com.au/automating-patient-feedback/feed/ 0 Why it pays not to keep your patients waiting https://www.bitemagazine.com.au/why-it-pays-not-to-keep-your-patients-waiting/ https://www.bitemagazine.com.au/why-it-pays-not-to-keep-your-patients-waiting/#respond Sun, 13 Jul 2025 23:46:38 +0000 https://www.bitemagazine.com.au/?p=40981 Running late isn’t just frustrating for patients—it can damage trust and loyalty, which why an effective schedule is essential for an ideal patient experience. By Angela Tufvesson Ten minutes. That’s the maximum amount of time patients should typically wait for a scheduled dental appointment, says Dr Toni Surace, managing director of Momentum Management and principal […]

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]]> https://www.bitemagazine.com.au/why-it-pays-not-to-keep-your-patients-waiting/feed/ 0 The business of friendship https://www.bitemagazine.com.au/the-business-of-friendship/ https://www.bitemagazine.com.au/the-business-of-friendship/#respond Sun, 06 Jul 2025 23:54:47 +0000 https://www.bitemagazine.com.au/?p=40985 When two friends opened a practice in the Victorian city of Ballarat, they were providing a much-needed service in a place they loved. By Frank Leggett There was certainly some risk involved when Drs Peter Apostolopoulos and Nicholas Palfreyman set up Midwestern Dental Specialists from scratch in 2016. For a start, their business concept bringing […]

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]]> https://www.bitemagazine.com.au/the-business-of-friendship/feed/ 0 Mental health in dentistry https://www.bitemagazine.com.au/mental-health-in-dentistry/ https://www.bitemagazine.com.au/mental-health-in-dentistry/#respond Mon, 23 Jun 2025 00:05:06 +0000 https://www.bitemagazine.com.au/?p=40914 Mental health in dentistry is under growing strain, with compassion fatigue identified as one of the main issues, but experts agree there are ways to deal with it. By Marina Williams Caring for patients is central to dental practise, but emotional strain, long hours, and pressure for perfection can take a serious toll. In January […]

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]]> https://www.bitemagazine.com.au/mental-health-in-dentistry/feed/ 0 Mother and daughter team https://www.bitemagazine.com.au/mother-and-daughter-team/ https://www.bitemagazine.com.au/mother-and-daughter-team/#respond Mon, 16 Jun 2025 00:18:15 +0000 https://www.bitemagazine.com.au/?p=40911 Principal dentists and co-owners of Perth’s Serene Smiles, the mother and daughter team Dr Mitra Shabanian and Dr Parnian Zareie have unconditional trust in each other. By Frank Leggett There’s no such thing as a typical mother-daughter relationship. Some are destined to butt heads for their entire lives and some, like Dr Mitra Shabanian and […]

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]]> https://www.bitemagazine.com.au/mother-and-daughter-team/feed/ 0 How the new tax rules could affect your dental practice https://www.bitemagazine.com.au/how-the-new-tax-rules-could-affect-your-dental-practice/ https://www.bitemagazine.com.au/how-the-new-tax-rules-could-affect-your-dental-practice/#respond Tue, 10 Jun 2025 00:09:21 +0000 https://www.bitemagazine.com.au/?p=40919 With tax time looming this month, it’s important to know what changes have been made to the tax rules and regulations that could impact your clinic. By Ellen Hill With the end of the financial year almost upon us, now is the time to review the recent changes to tax laws that can have an […]

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]]> https://www.bitemagazine.com.au/how-the-new-tax-rules-could-affect-your-dental-practice/feed/ 0 Dental practice protocols https://www.bitemagazine.com.au/dental-practice-protocols/ https://www.bitemagazine.com.au/dental-practice-protocols/#respond Mon, 26 May 2025 00:47:30 +0000 https://www.bitemagazine.com.au/?p=40707 Ensuring the entire team is following the same protocols, and not going off in different directions, is essential for practice success. By Lynne Testoni A dental clinic is, more often than not, a place full of well-trained, highly skilled professionals working to offer the best outcomes in the oral health of their patients. But when that […]

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]]> https://www.bitemagazine.com.au/dental-practice-protocols/feed/ 0 Extended opening hours—a good idea or not? https://www.bitemagazine.com.au/extended-opening-hours-a-good-idea-or-not/ https://www.bitemagazine.com.au/extended-opening-hours-a-good-idea-or-not/#respond Sun, 18 May 2025 23:25:49 +0000 https://www.bitemagazine.com.au/?p=40710 Extended hours appeal to many clients but early mornings, evenings and weekends increase your operating cost. So, how do you make it work? By Frank Leggett One of the main advantages of extended hours is the improved accessibility it offers clients. They can schedule appointments around work, family and social commitments, making it more convenient to […]

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]]> https://www.bitemagazine.com.au/extended-opening-hours-a-good-idea-or-not/feed/ 0 The Mutzelburg brothers: two of a kind https://www.bitemagazine.com.au/the-mutzelburg-brothers-two-of-a-kind/ https://www.bitemagazine.com.au/the-mutzelburg-brothers-two-of-a-kind/#respond Mon, 21 Apr 2025 23:22:09 +0000 https://www.bitemagazine.com.au/?p=40494 Kurt is a savvy businessman. Paul is an adventurer and pilot. Yet the Mutzelburg brothers successfully work together as dentists, complementing each other’s skills and personalities. By Frank Leggett Drs Kurt and Paul Mutzelburg followed two different career paths before ending up working together at Jorgensen Mutzelburg Dental (JM Dental) at Brisbane’s Everton Park.  In […]

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]]> https://www.bitemagazine.com.au/the-mutzelburg-brothers-two-of-a-kind/feed/ 0 Protecting personal devices used in healthcare from cyber attacks https://www.bitemagazine.com.au/protecting-personal-devices-used-in-healthcare-from-cyber-attacks/ https://www.bitemagazine.com.au/protecting-personal-devices-used-in-healthcare-from-cyber-attacks/#respond Sun, 13 Apr 2025 23:51:37 +0000 https://www.bitemagazine.com.au/?p=40507 With more personal devices being used at work, cyber experts are urging safeguards be put in place to prevent the unlawful access of sensitive patient information. By Amber Daines The digitisation of the healthcare sector and its wide range of records has been, in many ways, a revolution. In 2025, most dentists would have among […]

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]]> https://www.bitemagazine.com.au/protecting-personal-devices-used-in-healthcare-from-cyber-attacks/feed/ 0 Onboarding for new dental graduates https://www.bitemagazine.com.au/onboarding-for-new-dental-graduates/ https://www.bitemagazine.com.au/onboarding-for-new-dental-graduates/#respond Mon, 07 Apr 2025 00:05:44 +0000 https://www.bitemagazine.com.au/?p=40513 An effective onboarding program for new graduates entering the profession can make all the difference to achieving success for everyone involved. By Rashida Tayabali The adage, ‘You never get a second chance to make a good first impression’ not only applies to new employees joining a practice; it applies to the practice as well. The […]

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]]> https://www.bitemagazine.com.au/onboarding-for-new-dental-graduates/feed/ 0 Knowing when it’s time to move on from your job https://www.bitemagazine.com.au/knowing-when-its-time-to-move-on-from-your-job/ https://www.bitemagazine.com.au/knowing-when-its-time-to-move-on-from-your-job/#respond Sun, 23 Mar 2025 23:01:55 +0000 https://www.bitemagazine.com.au/?p=40412 Knowing when it’s time to move on from your job can be one of your toughest—and most important—career decisions. By Seth Adamson For most dentists, a career transition isn’t always preceded by a sudden and dramatic revelation that it’s time to move on. Instead, it’s more likely there’s been a lot of little signs that […]

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]]> https://www.bitemagazine.com.au/knowing-when-its-time-to-move-on-from-your-job/feed/ 0 Business networking https://www.bitemagazine.com.au/business-networking/ https://www.bitemagazine.com.au/business-networking/#respond Sun, 16 Mar 2025 23:29:53 +0000 https://www.bitemagazine.com.au/?p=40429 Business networking shouldn’t be like pulling teeth. The real value of good networking lies in building the collaborative relationships that will drive the growth of your practice. By Shane Conroy For many dental professionals, business networking can seem a step too far out of their regular comfort zone in terms of getting out to meet […]

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]]> https://www.bitemagazine.com.au/business-networking/feed/ 0 When patients don’t pay https://www.bitemagazine.com.au/when-patients-dont-pay/ https://www.bitemagazine.com.au/when-patients-dont-pay/#respond Sun, 09 Mar 2025 23:20:21 +0000 https://www.bitemagazine.com.au/?p=40432 Unpaid bills can be the bane of a dental practice’s cashflow. Setting clear expectations around treatment costs and offering payment plans protects both revenue and client relationships. By Angela Tufvesson A patient who can’t or won’t pay their bill after their dental service has been provided is a headache when you’re running a dental practice—and […]

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]]> https://www.bitemagazine.com.au/when-patients-dont-pay/feed/ 0 Luring the best candidates to your dental practice https://www.bitemagazine.com.au/luring-the-best-candidates-to-your-dental-practice/ https://www.bitemagazine.com.au/luring-the-best-candidates-to-your-dental-practice/#respond Mon, 24 Feb 2025 02:46:02 +0000 https://www.bitemagazine.com.au/?p=40365 Employers are offering increasingly attractive employment packages to lure the best candidates in today’s highly competitive job market. By Cameron Cooper It’s no secret there have been widespread staff shortages across the Australian dental market in recent years—and that looks set to continue in the future. A report in late 2021 by financial services company […]

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]]> https://www.bitemagazine.com.au/luring-the-best-candidates-to-your-dental-practice/feed/ 0 Striking the right tone in online self-promotion https://www.bitemagazine.com.au/striking-the-right-tone-in-online-self-promotion/ https://www.bitemagazine.com.au/striking-the-right-tone-in-online-self-promotion/#respond Tue, 18 Feb 2025 23:07:02 +0000 https://www.bitemagazine.com.au/?p=40198 To others in the dental profession, online self-promotion can run the risk of coming across more as grandstanding than effective self-branding. By Seth Adamson There’s a saying in the social media world—content might be king, but context counts for everything. Our linkedIn account is a case in point. In today’s digital professional landscape, LinkedIn isn’t […]

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]]> https://www.bitemagazine.com.au/striking-the-right-tone-in-online-self-promotion/feed/ 0 Why your dental receptionist can make or break you https://www.bitemagazine.com.au/why-your-dental-receptionist-can-make-or-break-you/ https://www.bitemagazine.com.au/why-your-dental-receptionist-can-make-or-break-you/#respond Sun, 09 Feb 2025 21:30:00 +0000 https://www.bitemagazine.com.au/?p=40204 Fail to train and support your receptionists and you’ll put your bottom line at risk. But get it right and you’ll unlock the real value of a high-performing reception team. By Shane Conroy While your reception team is often among the lowest-paid employees in your practice, they may hold the keys to its success—or failure. […]

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]]> https://www.bitemagazine.com.au/why-your-dental-receptionist-can-make-or-break-you/feed/ 0 Occupational pain in the dental profession https://www.bitemagazine.com.au/occupational-pain-in-the-dental-profession/ https://www.bitemagazine.com.au/occupational-pain-in-the-dental-profession/#respond Sun, 19 Jan 2025 22:42:36 +0000 https://www.bitemagazine.com.au/?p=40123 Aches, pains, sore necks and bad backs are common complaints of suffering dentists. What can be done to prevent or minimise these pains? By Kerryn Ramsey Occupational chronic pain is a common experience for many dentists. Holding posture for long periods, bending and stretching in an unnatural manner, sitting incorrectly on a stool or chair, […]

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]]> https://www.bitemagazine.com.au/occupational-pain-in-the-dental-profession/feed/ 0 Prioritising CPD https://www.bitemagazine.com.au/prioritising-cpd/ https://www.bitemagazine.com.au/prioritising-cpd/#respond Sun, 05 Jan 2025 22:42:35 +0000 https://www.bitemagazine.com.au/?p=39922 A committed approach to continuing professional education is a sure-fire way to ensure your practice stays at the top of its game in 2025 and beyond. By Tracey Porter Stagnation is the enemy of any oral health professional serious about getting their practice into winning shape for the year ahead. Making a strong commitment to […]

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