How to make your dental practice more resilient

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Estimated reading time: 5 minutes As cost-of-living pressures bite into bottom lines, adopting a strategic outlook can help your dental practice thrive during economic...

ExtrasJar: an alternative to extras health insurance

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Estimated reading time: 5 minutes With private health insurance getting more expensive and extras health insurance for services such as dental care often poor...

Why job perks work

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Retaining good staff can be a struggle for any business owner—but tweaking how you operate and what you offer can pay off, writes Rachel...

Workplace goals

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Setting production goals for the practice team can sound like micro-management gone mad, but when done effectively, the results can turn a business around. John Burfitt...

Why is the gap widening

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Indigenous Australians suffer from far worse oral health outcomes than non-Indigenous Australians. At the core of the issue are difficulties with access, culturally appropriate...

How to brief an agency

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Estimated reading time: 5 minutes In marketing, if you fail to plan, you should plan to fail. Even if someone else is doing your...

Dental assistants in short supply

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Estimated reading time: 5 minutes Dental assistants perform one of the most critical roles in oral health but their poor treatment during COVID-19 restrictions...

Want to know how to be Fully Booked?

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Marketing expert Carolyn S. Dean debunks dental marketing myths in her new book. By Meg Crawford As the MD of My Dental Marketing, a specialist...

Why your dental receptionist can make or break you

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Estimated reading time: 5 minutes Fail to train and support your receptionists and you’ll put your bottom line at risk. But get it right and...

Dental healthcare: a false economy?

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Dental healthcare is treated very differently to general healthcare by the Medicare system. Is it time for governments to put their money where their...

Employee Ownership Trusts: an alternative business model

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Estimated reading time: 5 minutes Dr Monica O’Malley took a while to open her first practice—but that meant she had a clear vision of what...

Keep calm and wait on

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Research shows that a well-designed waiting room helps to alleviate patient stress and anxiety. Better still, you don’t need a complete renovation to reap...