How to make your dental practice more resilient
Estimated reading time: 5 minutes As cost-of-living pressures bite into bottom lines, adopting a strategic outlook can help your dental practice thrive during economic...
ExtrasJar: an alternative to extras health insurance
Estimated reading time: 5 minutes With private health insurance getting more expensive and extras health insurance for services such as dental care often poor...
Why job perks work
Retaining good staff can be a struggle for any business owner—but tweaking how you operate and what you offer can pay off, writes Rachel...
Workplace goals
Setting production goals for the practice team can sound like micro-management gone mad, but when done effectively, the results can turn a business around. John Burfitt...
Why is the gap widening
Indigenous Australians suffer from far worse oral health outcomes than non-Indigenous Australians. At the core of the issue are difficulties with access, culturally appropriate...
How to brief an agency
Estimated reading time: 5 minutes In marketing, if you fail to plan, you should plan to fail. Even if someone else is doing your...
Dental assistants in short supply
Estimated reading time: 5 minutes Dental assistants perform one of the most critical roles in oral health but their poor treatment during COVID-19 restrictions...
Want to know how to be Fully Booked?
Marketing expert Carolyn S. Dean debunks dental marketing myths in her new book. By Meg Crawford
As the MD of My Dental Marketing, a specialist...
Why your dental receptionist can make or break you
Estimated reading time: 5 minutes Fail to train and support your receptionists and you’ll put your bottom line at risk. But get it right and...
Dental healthcare: a false economy?
Dental healthcare is treated very differently to general healthcare by the Medicare system. Is it time for governments to put their money where their...
Employee Ownership Trusts: an alternative business model
Estimated reading time: 5 minutes Dr Monica O’Malley took a while to open her first practice—but that meant she had a clear vision of what...
Keep calm and wait on
Research shows that a well-designed waiting room helps to alleviate patient stress and anxiety. Better still, you don’t need a complete renovation to reap...











