{"id":12348,"date":"2018-07-08T14:05:15","date_gmt":"2018-07-08T04:05:15","guid":{"rendered":"https:\/\/www.bitemagazine.com.au\/?p=12348"},"modified":"2018-08-01T10:17:00","modified_gmt":"2018-08-01T00:17:00","slug":"dr-nauv-kashyap-on-playing-his-cards-right","status":"publish","type":"post","link":"https:\/\/www.bitemagazine.com.au\/dr-nauv-kashyap-on-playing-his-cards-right\/","title":{"rendered":"Dr Nauv Kashyap on playing his cards right"},"content":{"rendered":"<figure id=\"attachment_12350\" aria-describedby=\"caption-attachment-12350\" style=\"width: 1024px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-12350 size-full lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-src=\"https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2018\/06\/Dr_Nauv_Kashyap.jpg\" alt=\"Nauv Kashyap\" width=\"1024\" height=\"1536\" data-srcset=\"https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2018\/06\/Dr_Nauv_Kashyap.jpg 1024w, https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2018\/06\/Dr_Nauv_Kashyap-200x300.jpg 200w, https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2018\/06\/Dr_Nauv_Kashyap-683x1024.jpg 683w, https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2018\/06\/Dr_Nauv_Kashyap-768x1152.jpg 768w, https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2018\/06\/Dr_Nauv_Kashyap-696x1044.jpg 696w, https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2018\/06\/Dr_Nauv_Kashyap-280x420.jpg 280w, https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2018\/06\/Dr_Nauv_Kashyap-560x840.jpg 560w, https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2018\/06\/Dr_Nauv_Kashyap-100x150.jpg 100w, https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2018\/06\/Dr_Nauv_Kashyap-50x75.jpg 50w, https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2018\/06\/Dr_Nauv_Kashyap-127x190.jpg 127w, https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2018\/06\/Dr_Nauv_Kashyap-70x105.jpg 70w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><noscript><img decoding=\"async\" class=\"wp-image-12350 size-full lazyload\" src=\"https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2018\/06\/Dr_Nauv_Kashyap.jpg\" alt=\"Nauv Kashyap\" width=\"1024\" height=\"1536\" srcset=\"https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2018\/06\/Dr_Nauv_Kashyap.jpg 1024w, https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2018\/06\/Dr_Nauv_Kashyap-200x300.jpg 200w, https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2018\/06\/Dr_Nauv_Kashyap-683x1024.jpg 683w, https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2018\/06\/Dr_Nauv_Kashyap-768x1152.jpg 768w, https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2018\/06\/Dr_Nauv_Kashyap-696x1044.jpg 696w, https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2018\/06\/Dr_Nauv_Kashyap-280x420.jpg 280w, https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2018\/06\/Dr_Nauv_Kashyap-560x840.jpg 560w, https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2018\/06\/Dr_Nauv_Kashyap-100x150.jpg 100w, https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2018\/06\/Dr_Nauv_Kashyap-50x75.jpg 50w, https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2018\/06\/Dr_Nauv_Kashyap-127x190.jpg 127w, https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2018\/06\/Dr_Nauv_Kashyap-70x105.jpg 70w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/noscript><figcaption id=\"caption-attachment-12350\" class=\"wp-caption-text\">Whenever Dr Nauv Kashyap gets the opportunity, he travels to poker tournaments interstate and and around the world. Photography: Richard Whitfield<\/figcaption><\/figure>\n<h2>Multi-practice owner and dental business coach Dr\u00a0Nauv\u00a0Kashyap is as deft a hand at business as he\u00a0is\u00a0at\u00a0the poker table. By\u00a0Sally Wilson<\/h2>\n<p class=\"p1\">Risk is a word that frequently comes up in conversation with Dr Nauv Kashyap. With a career that\u2019s seen him go from university graduate to multi-practice owner, then business mentor and jetsetting poker player in less than 15 years, he\u2019s not afraid to take a few chances.<\/p>\n<p class=\"p3\">At every stage, however, the 34-year-old dentist and businessman has carefully calculated the likelihood of success. Dr Kashyap compares his approach to that of his other passion, poker. \u201cIt\u2019s basically risk analysis,\u201d he says. \u201cYou look at what the potential downsides of a move are, you look at what the potential upsides are, and you see if it makes sense from a probability of numbers perspective. That\u2019s pretty much what I\u2019ve done in business.\u201d<\/p>\n<p class=\"p3\"><span class=\"s1\">Even from an early age, Dr Kashyap was weighing up the odds. Despite initially being inspired by the forensic scientists he saw on television, he realised that few jobs existed in Australia. Medicine beckoned, but after rejecting interstate offers \u2014\u201cI wasn\u2019t willing to move away\u201d\u2014Dr Kashyap was left with a choice: study science and then try his luck at getting into post-graduate medicine at the University of Queensland (UQ), or pursue dentistry and have a fallback career.<\/span><\/p><div class=\"bitem-article-desktop-720x300-in-text\" id=\"bitem-1906189972\"><!-- Bite 720x300 [async] -->\r\n<script type=\"text\/javascript\">if (!window.AdButler){(function(){var s = document.createElement(\"script\"); s.async = true; s.type = \"text\/javascript\";s.src = 'https:\/\/servedby.engagemedia.com.au\/app.js';var n = document.getElementsByTagName(\"script\")[0]; n.parentNode.insertBefore(s, n);}());}<\/script>\r\n<script type=\"text\/javascript\">\r\nvar AdButler = AdButler || {}; AdButler.ads = AdButler.ads || [];\r\nvar abkw = window.abkw || '';\r\nvar plc705185 = window.plc705185 || 0;\r\ndocument.write('<'+'div id=\"placement_705185_'+plc705185+'\"><\\\/'+'div>');\r\nAdButler.ads.push({handler: function(opt){ AdButler.register(165450, 705185, [720,300], 'placement_705185_'+opt.place, opt); }, opt: { place: plc705185++, keywords: abkw, domain: 'servedby.engagemedia.com.au', click:'CLICK_MACRO_PLACEHOLDER' }});\r\n<\/script><\/div>\n<p class=\"p3\">Dentistry won out and Dr Kashyap graduated from UQ in 2006. Landing jobs before he had graduated, Dr Kashyap says he was lucky to find himself with two \u201creally nice\u201d bosses, one of whom became a mentor.<\/p>\n<p class=\"p3\">\u201cOne of the owners saw a lot of wisdom teeth,\u201d explains Dr Kashyap. \u201cHe was happy for me to have a go at every single wisdom tooth that came through the door, because he knew he was right next door and could come in and bail me out if anything went wrong.<\/p>\n<p class=\"p3\">\u201cThat type of mentoring was excellent for me in the sense that it allowed me really develop a niche surgical skill. Not many dentists will tackle wisdom teeth, so having that skill and developing it early on under the guidance of someone who was hugely experienced really helped me a lot.\u201d<\/p>\n<h3 class=\"p4\">Private practice<\/h3>\n<p class=\"p2\">At the end of his first year as a dentist, Dr Kashyap was offered a position to study medicine at UQ, starting the following March. But fate intervened: \u201cAt that very same time, the lady that I\u00a0was working for at my second job came to me and said, \u2018I\u2019m going to be selling the surgery next year, and any dentist that buys it will probably want to work here themselves, so you\u2019ll probably need to look for a new job,\u2019\u201d he says. \u201cShe just assumed because I was only one year out that I wouldn\u2019t be interested in purchasing the practice.\u201d<\/p>\n<p class=\"p3\">Despite his youth and relative inexperience, Dr Kashyap could see the opportunities in the Ipswich-based practice. \u201cBecause I was working there, I could see that there were things that I\u2019d do differently if I owned it. I knew a lot about our competitors at the time; patients would come in from the competitors. I had a really good vision of what I\u00a0could make of this surgery.<\/p>\n<p class=\"p3\">\u201cBefore I decided to buy the practice, I sat down with my accountant and discussed all the pros\u00a0and cons. The exercise that he did with me was pretty profound for the rest of my career in that he looked at the worst-case scenario of me buying the practice and the potential upsides. That process is what I\u2019ve used in every decision I\u2019ve made.\u201d<\/p>\n<h3 class=\"p4\">Room for improvement<\/h3>\n<p class=\"p2\">Keen to grow the business, Dr Kashyap focused on finding points of difference. \u201cIn the early days, the only thing I did was just looking at what the competitors were doing and try to do things differently,\u201d he says.<\/p>\n<blockquote>\n<h5 class=\"p1\">\u201cYou look at what the potential downsides of a move are, you look at what the potential upsides are, and you see if it makes sense from a probability of numbers perspective.\u201d\u2014Dr Nauv Kashyap, founder, Practice Ownership Consulting<\/h5>\n<\/blockquote>\n<p class=\"p3\"><span class=\"s2\">He quickly identified marketing as an area that other local practices weren\u2019t doing well. \u201cBack then, practices\u2019 websites were very poor, or they didn\u2019t have a website. I found out that most patients were finding us via our website, so we really improved it. The other big thing that I did was social media, which again most practices didn\u2019t do at the time.\u201d<\/span><\/p>\n<p class=\"p3\">Realising that many locals had long commutes to the Brisbane CBD, Dr Kashyap introduced after-hours appointments. \u201cIn that particular region, no-one was opening after hours, or if they were, it was one token night a week, and weekend appointments were non-existent. Offering those after-hours appointments got us patients from way outside our normal catchment, because we were one of the only practices that were open at that time.\u201d<\/p>\n<p class=\"p3\"><span class=\"s3\">Providing wisdom teeth surgery was another point of difference, which saved many clients from a journey into the city to see a specialist. Seeing that no other local\u00a0practices offered wisdom teeth\u00a0procedures, Dr Kashyap made these a focus of his own\u00a0clinical work. <\/span><\/p>\n<p class=\"p3\">The effect of these initiatives on the business was almost immediate. \u201cOur turnover just went through the roof,\u201d he says. \u201cCompetitors also started to imitate our marketing but very poorly, because they had only seen such on the surface.\u201d<\/p>\n<p class=\"p3\">The move to private practice wasn\u2019t without its drawbacks, however. Dr Kashyap says he went from working about 45 hours a week to more than 60 hours some weeks.<\/p>\n<p class=\"p3\">\u201cI worked some crazy weeks and burnt out quite quickly. Within 18 months of buying that practice, I was burnt out clinically because of the ridiculous hours I was doing. It\u00a0was a huge challenge.\u201d<\/p>\n<h3 class=\"p4\">Mentoring skills<\/h3>\n<p class=\"p2\">After buying and selling other practices and gaining a reputation as a savvy businessman, Dr Kashyap began to help other dentist friends and give advice on online dental forums. \u201cIt got to a point where a lot of people were asking me to run a\u00a0seminar, and offering to pay me money for advice,\u201d he explains. \u201cIt was not something that I\u2019d ever imagined.\u201d<\/p>\n<p class=\"p3\">In 2014, Dr Kashyap created Practice Ownership Consulting to provide courses to dentists about all aspects of owning a private practice. His first seminar was a two-day workshop on the Gold Coast for about 35 people, followed soon after by a\u00a0seminar in Sydney to 70 people.<\/p>\n<p class=\"p3\">The business has gone from strength to strength, and now extends to private consulting for those who can\u2019t come to seminars; Dr Kashyap and his team can examine practices, analyse local markets, advise on a practice\u2019s value, and help create marketing and business plans.<\/p>\n<p class=\"p3\">Dr Kashyap also manages a 1300-member Facebook group of practice owners from Australia and New Zealand. \u201cWe get access to huge discounts from suppliers because of the size of our group and the purchasing power,\u201d he explains. \u201cIt\u2019s a really active group with a ton of discussions every day on issues that practice owners face.\u201d<\/p>\n<blockquote>\n<h5 class=\"p1\"><span class=\"s1\">\u201cNauv believes in doing the right thing in business\u00a0as unethical actions will deservedly come around to bite you, and I have definitely seen him live up to this.\u201d\u2014<\/span>Priyesh Amin, Dr Nauv Kashyap\u2019s business\u00a0partner<\/h5>\n<\/blockquote>\n<p class=\"p3\">Inspired by the conversations taking place in that group, Dr Kashyap organised the Practice Owners Conference at Crown Casino in Melbourne last year. \u201cWe aimed to get 80 people, and ended up having 300 there. We got some great deals from suppliers\u2014there were about 25 dental industry partners that sponsored the event, and the feedback from them was overwhelming.\u201d<\/p>\n<h3 class=\"p4\">Shared approach<\/h3>\n<p class=\"p2\">Mark Rothnie is a business mentor and close friend who first met Dr Kashyap in 2008. He says Dr Kashyap\u2019s ability to learn from mistakes and willingness to share set him apart. \u201cI have never met someone so open about sharing their learnings and experience. Usually, practice owners are guarded about any knowledge they have. Nauv has always gotten as much enjoyment out of seeing his friends and colleagues doing well in business as himself.\u201d<\/p>\n<p class=\"p3\"><span class=\"s1\">Priyesh Amin, a staff member turned business partner, says he admires Dr Kashyap\u2019s generosity, intelligence and ethics.<\/span><\/p>\n<p class=\"p3\"><span class=\"s1\">\u201cNauv believes in doing the right thing in business as unethical actions will deservedly come around to bite you, and I have definitely seen him live up to this. <\/span><\/p>\n<p class=\"p3\">\u201cHe is extremely generous with his time in advising and helping countless people in our industry,\u201d says <span class=\"s1\">Amin.<\/span> \u201cHis intelligence allows him to look at things objectively. He takes the time to do thorough research before making a decision, and he has always been willing to take a risk even if the majority are doing the opposite.\u201d<\/p>\n<h3 class=\"p4\">Holding the cards<\/h3>\n<p class=\"p2\">It hasn\u2019t been all work and no play for Dr Kashyap, who has returned to playing poker in recent years. Whenever he gets the opportunity, he\u00a0travels to poker tournaments interstate and around the world.<\/p>\n<p class=\"p3\">\u201cPoker is going to be big for me in the next two years, travelling around playing at some great casinos around the world, and hopefully having some success,\u201d he says. \u201cDentistry and business ownership have allowed me to create an income stream that is completely risk-free, and I use that in\u00a0a\u00a0venture that is highly risky.\u201d<\/p>\n<p class=\"p3\"><span class=\"s3\">Never one to rest on his laurels, Dr\u00a0Kashyap says he wants to continue\u00a0to improve all his businesses. \u201cI\u2019m always looking for ways to firm up the systems and improve the culture. We are becoming more and more like a work\u00a0family, which is excellent.\u201d<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Also on the agenda is more pro bono work, visiting universities and\u00a0providing guest lectures on business development and ethics.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">For\u00a0Dr Kashyap, the opportunity to give back to young dentists is especially gratifying. \u201cI\u2019ve gotten to where I am on the shoulders of\u00a0others\u2019 help, and so to be able to\u00a0be\u00a0one of those sets of shoulders\u00a0now is incredible.\u201d <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Multi-practice owner and dental business coach Dr\u00a0Nauv\u00a0Kashyap is as deft a hand at business as he\u00a0is\u00a0at\u00a0the poker table. By\u00a0Sally Wilson Risk is a word that frequently comes up in conversation with Dr Nauv Kashyap. With a career that\u2019s seen him go from university graduate to multi-practice owner, then business mentor and jetsetting poker player in [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":12351,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[688],"tags":[3085,3088,4169],"class_list":{"0":"post-12348","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-your-world","8":"tag-dr-nauv-kashyap","9":"tag-poker","10":"tag-practice-ownership-consulting"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Dr Nauv Kashyap on playing his cards right - Bite Magazine<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bitemagazine.com.au\/dr-nauv-kashyap-on-playing-his-cards-right\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dr Nauv Kashyap on playing his cards right\" \/>\n<meta property=\"og:description\" content=\"Multi-practice owner and dental business coach Dr\u00a0Nauv\u00a0Kashyap is as deft a hand at business as he\u00a0is\u00a0at\u00a0the poker table. 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