{"id":40120,"date":"2025-01-27T09:14:57","date_gmt":"2025-01-26T22:14:57","guid":{"rendered":"https:\/\/www.bitemagazine.com.au\/?p=40120"},"modified":"2025-01-27T09:15:20","modified_gmt":"2025-01-26T22:15:20","slug":"dental-practitioner-support-is-a-good-call","status":"publish","type":"post","link":"https:\/\/www.bitemagazine.com.au\/dental-practitioner-support-is-a-good-call\/","title":{"rendered":"Dental Practitioner Support is a good call"},"content":{"rendered":"\n<p class=\"wp-block-yoast-seo-estimated-reading-time yoast-reading-time__wrapper\"><span class=\"yoast-reading-time__icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-icon=\"clock\" width=\"20\" height=\"20\" fill=\"none\" stroke=\"currentColor\" style=\"display:inline-block;vertical-align:-0.1em\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M12 8v4l3 3m6-3a9 9 0 11-18 0 9 9 0 0118 0z\"><\/path><\/svg><\/span><span class=\"yoast-reading-time__spacer\" style=\"display:inline-block;width:1em\"><\/span><span class=\"yoast-reading-time__descriptive-text\">Estimated reading time: <\/span><span class=\"yoast-reading-time__reading-time\">5<\/span><span class=\"yoast-reading-time__time-unit\"> minutes<\/span><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1024\" height=\"565\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-src=\"https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2025\/01\/good-call.jpg\" alt=\"dental practitioner support\" class=\"wp-image-40121 lazyload\" data-srcset=\"https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2025\/01\/good-call.jpg 1024w, https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2025\/01\/good-call-300x166.jpg 300w, https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2025\/01\/good-call-768x424.jpg 768w, https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2025\/01\/good-call-761x420.jpg 761w, https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2025\/01\/good-call-150x83.jpg 150w, https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2025\/01\/good-call-600x331.jpg 600w, https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2025\/01\/good-call-696x385.jpg 696w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><noscript><img decoding=\"async\" width=\"1024\" height=\"565\" src=\"https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2025\/01\/good-call.jpg\" alt=\"dental practitioner support\" class=\"wp-image-40121 lazyload\" srcset=\"https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2025\/01\/good-call.jpg 1024w, https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2025\/01\/good-call-300x166.jpg 300w, https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2025\/01\/good-call-768x424.jpg 768w, https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2025\/01\/good-call-761x420.jpg 761w, https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2025\/01\/good-call-150x83.jpg 150w, https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2025\/01\/good-call-600x331.jpg 600w, https:\/\/www.bitemagazine.com.au\/wp-content\/uploads\/2025\/01\/good-call-696x385.jpg 696w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/noscript><figcaption class=\"wp-element-caption\">photography: dolgachov\/123RF<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-a-helpline-service-is-making-a-difference-for-dentists-and-other-employees-in-the-dental-industry-as-they-face-mental-health-challenges-and-a-range-of-work-related-stressors-by-cameron-cooper\">A helpline service is making a difference for dentists and other employees in the dental industry as they face mental health challenges and a range of work-related stressors. By Cameron Cooper<\/h2>\n\n\n\n<p>How ever you shake the numbers, the mental health and wellbeing prognosis for Australian dentists and their teams is concerning.<\/p>\n\n\n\n<p>A 2023 study, titled \u2018Mental health, psychological distress and burnout in Australian dental practitioners\u2019, reveals that dental industry workers are dealing with a \u201chigh burden\u201d of mental health concerns. The survey of 1400 dentists and dental practitioners across Australia shows that almost one-third of respondents experience moderate to severe psychological distress, and 24.8 per cent are likely to be suffering from burnout. Disturbingly, the study notes that 17.6 per cent of respondents had reported thoughts of taking their own life in the preceding 12 months.<\/p><div class=\"bitem-article-desktop-720x300-in-text\" id=\"bitem-4200961841\"><!-- Bite 720x300 [async] -->\r\n<script type=\"text\/javascript\">if (!window.AdButler){(function(){var s = document.createElement(\"script\"); s.async = true; s.type = \"text\/javascript\";s.src = 'https:\/\/servedby.engagemedia.com.au\/app.js';var n = document.getElementsByTagName(\"script\")[0]; n.parentNode.insertBefore(s, n);}());}<\/script>\r\n<script type=\"text\/javascript\">\r\nvar AdButler = AdButler || {}; AdButler.ads = AdButler.ads || [];\r\nvar abkw = window.abkw || '';\r\nvar plc705185 = window.plc705185 || 0;\r\ndocument.write('<'+'div id=\"placement_705185_'+plc705185+'\"><\\\/'+'div>');\r\nAdButler.ads.push({handler: function(opt){ AdButler.register(165450, 705185, [720,300], 'placement_705185_'+opt.place, opt); }, opt: { place: plc705185++, keywords: abkw, domain: 'servedby.engagemedia.com.au', click:'CLICK_MACRO_PLACEHOLDER' }});\r\n<\/script><\/div>\n\n\n\n<p>With the data pointing to worrying levels of depression, anxiety, burnout and psychological distress, the findings underline the value of <a href=\"https:\/\/www.dpsupport.org.au\" target=\"_blank\" rel=\"noreferrer noopener\">Dental Practitioner Support<\/a>, a 24-hour service that provides telephone and email support for dental practitioners. Set up during COVID-19 at the suggestion of the Dental Board of Australia, the service has counsellors on call who assist dental industry workers with a range of issues.<\/p>\n\n\n\n<p>\u201cWe\u2019ve got about 15 fantastic call team members,\u201d says Esther Bacon, stakeholder engagement coordinator for Dental Practitioner Support. \u201cThey\u2019re really well-versed in doing a brief assessment of callers because needs can obviously vary from one call to the next. It might not be about providing a solution on that day, but rather signposting that caller and guiding them in the right direction with their health.\u201d<\/p>\n\n\n\n<p>Dental Practitioner Support is run independently by <a href=\"https:\/\/www.turningpoint.org.au\" target=\"_blank\" rel=\"noreferrer noopener\">Turning Point<\/a>, a leading addiction treatment, research and education organisation which has for three decades provided various telephone and online support services across Australia.<\/p>\n\n\n\n<p>Bacon says there is an unfortunate stigma attached to people reaching out for help, adding that all calls to Dental Practitioner Support are private. \u201cWe just want to open up a conversation that is completely confidential.\u201d<\/p>\n\n\n\n<p>Bacon says many calls involve a workplace-related mental health problem, whether it\u2019s burnout and stress from navigating complex workplace issues around business development and regulatory demands or dealing with harassment and bullying.<\/p>\n\n\n\n<figure class=\"wp-block-pullquote\"><blockquote><p>Needs can obviously vary from one call to the next. It might not be about providing a solution on that day, but rather signposting that caller<br>and guiding them in the right direction with their health. <br><br><strong>Esther Bacon, stakeholder engagement coordinator, Dental Practitioner Support<\/strong><\/p><\/blockquote><\/figure>\n\n\n\n<p>\u201cFor dentists, it could also be the risk of litigation from a patient, or it could be fallout from the pandemic and dealing with loss of income,\u201d she says.&nbsp;<\/p>\n\n\n\n<p>The upshot is that, according to the report, 25 per cent of dental practitioners have \u201csymptoms consistent with burnout. That\u2019s huge,\u201d Bacon says.&nbsp;<\/p>\n\n\n\n<p>Addiction counselling represents another, albeit smaller component of the helpline\u2019s work. \u201cWhat often happens is we get a phone call about a different topic, and then during the conversation it might lead us to uncovering issues around addiction. So, there\u2019s a plethora of issues and I don\u2019t think it\u2019s a one-size-fits-all scenario for the dental practice workforce.\u201d<\/p>\n\n\n\n<p>The Dental Practitioner Support team is also conscious of the need to provide early aid for dental students and recent graduates. \u201cIt\u2019s really important that we are protecting workers\u2019 wellbeing and self-care activities from day one,\u201d Bacon says. \u201cWe want to have these conversations at the start of someone\u2019s career pathway into the health workforce, rather than dealing with people 20 years down the track when they are burnt out and stressed about going to work.\u201d<\/p>\n\n\n\n<p>Research from the <a href=\"https:\/\/mindfulsmiles.org\" target=\"_blank\" rel=\"noreferrer noopener\">Mindful Smiles Hub<\/a> provides an insight into some of the potential reasons behind the mental health challenges of the Australian dental profession. The report shows that 87.3 per cent of dentists are \u201cdistinctly perfectionist\u201d, a characteristic that puts them at increased risk of burnout.\u00a0<\/p>\n\n\n\n<p>\u201cWhile that trait contributes to high patient care, there can be an emotional impact from carrying that weight of perfectionism in day-to-day practice,\u201d Bacon says.&nbsp;<\/p>\n\n\n\n<p>The study also notes that dental practitioners make up 3.5 per cent of health practitioners in Australia, yet they account for about 10 per cent of all complaints made to the <a href=\"https:\/\/www.ahpra.gov.au\" target=\"_blank\" rel=\"noreferrer noopener\">Australian Health Practitioner Regulation Agency<\/a>. While the vast majority of these result in no disciplinary action, their impact on dentists can be significant. \u201cIt just shows the heaviness that the dental workforce is under in terms of performance and outcomes for their clients,\u201d Bacon says.<\/p>\n\n\n\n<figure class=\"wp-block-pullquote\"><blockquote><p>What often happens is we get a phone call about a different topic, and then during the conversation it might lead us to uncovering issues around addiction. So, there\u2019s a plethora of issues and I don\u2019t think it\u2019s a one-size-fits-all scenario for the dental practice workforce. <br><br><strong>Esther Bacon, stakeholder engagement coordinator, Dental Practitioner Support<\/strong><\/p><\/blockquote><\/figure>\n\n\n\n<p>In addition to improving health outcomes, anecdotal evidence suggests Dental Practitioner Support can assist dental clinics with staff retention. Addressing worker issues early can help nip potential problems in the bud and ensure that staff are happier on the job.<\/p>\n\n\n\n<p>Bacon is pleased more conversations are being had about the mental health of all people in the dental industry. The key now is to generate more publicity and awareness of the service and to ensure those needing support are aware of it.<\/p>\n\n\n\n<p>The Dental Practitioner Support team is rolling out a new communications strategy, including increasing advertising, boosting the service\u2019s social media and podcast presence, and getting the message across at relevant dental conferences, including the National Congress held by the Australian Dental and Oral Health Therapists\u2019 Association (ADOHTA) and the Dental Hygienists Association of Australia (DHAA).<\/p>\n\n\n\n<p>\u201cWe had great feedback from our recent presentation at the joint ADOHTA and DHAA 2024 Congress from people who commented, \u2018Oh, I didn\u2019t even know this support service existed\u2019,\u201d Bacon says.<\/p>\n\n\n\n<p>Additionally, the service is seeking to bring in extra dental industry and mental health experts to ramp up the education and skills of the telephone and online counsellors.&nbsp;<\/p>\n\n\n\n<p>Bacon is confident that the need for Dental Practitioner Support has been well established, with more dental practices seeking information about the service and conference attendees asking for brochures and website details. \u201cIt\u2019s really sparked people\u2019s interest and there\u2019s obviously a demand for it. We are here to really grow the service and make a positive impact.\u201d &nbsp;<\/p>\n\n\n\n<p><em>Call Dental Practitioner Support on <a href=\"Tel: 1800 377 700\" target=\"_blank\" rel=\"noreferrer noopener\">1800 377 700<\/a> or visit <a href=\"http:\/\/www.dpsupport.org.au\" target=\"_blank\" rel=\"noreferrer noopener\">www.dpsupport.org.au<\/a>.\u00a0<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A helpline service is making a difference for dentists and other employees in the dental industry as they face mental health challenges and a range of work-related stressors. By Cameron Cooper How ever you shake the numbers, the mental health and wellbeing prognosis for Australian dentists and their teams is concerning. A 2023 study, titled [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":40121,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[7170,688],"tags":[1125,684,208,22615],"class_list":{"0":"post-40120","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-featured","8":"category-your-world","9":"tag-burnout","10":"tag-featured","11":"tag-mental-health","12":"tag-stress-and-burnout"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Dental Practitioner Support is a good call - Bite Magazine<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bitemagazine.com.au\/dental-practitioner-support-is-a-good-call\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dental Practitioner Support is a good call\" \/>\n<meta property=\"og:description\" content=\"A helpline service is making a difference for dentists and other employees in the dental industry as they face mental health challenges and a range of work-related stressors. By Cameron Cooper How ever you shake the numbers, the mental health and wellbeing prognosis for Australian dentists and their teams is concerning. 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